An employee assistance program is a free counseling service that is usually organized by the employers to their employees in order to take care of their wellbeing and also help them in dealing with the challenges facing them. The programs and services are usually delivered freely, and it can be used to address a wide range of issues that are affecting the employee’s wellbeing. The services can also be delivered through a lot of platforms like through a phone call, video conferencing or even through organizing a face to face interaction. The main goal of the employee assistance program is always to help these employees have personal development through the tasks they are doing and also to help them become productive.
With the employee assistance programs your employees will get the chance to discuss the sensitive issues affecting them in confidentiality. With the employee assistance program the employer will not be notified when the employee uses these services. One way of safeguarding the interests and secrets of these employees is through giving them a unique key or password so that no ones can have a look at their policies and secrets. It is, therefore, important to keep some of these issues a secret since there are some people who have personal issues which they don’t want other people to react to. In case you want to help these employees to grow, then you should assure them of confidentiality of their issues.
If the right procedures are followed then the service can be used to combat the issue of absenteeism and also maintain the productivity levels. Encouraging your employees to make use of this software is therefore important since it can help them reduce the number of sick days taken. Since the employee assistance program will help them deal with the daily stress, this will be translated to fewer hospital visits hence reducing the issue of absenteeism. These services are enough proof that the employer cares about the health and welfare of all the employees.
It is well known that there are a lot of issues that can affect the productivity and efficiency of workers in any organization. An individual mental health can have an impact on the entire organization, hence the reason why certain measures must be put in place. The employees always have access to these services, and they can, therefore, use them anytime they want to. In case the employee wishes to access other relevant services, then there is an option to upgrade at any time.
Employee assistance programs have been beneficial to a lot of companies, and this can be translated to the high retention levels. When your employees have a positive working environment then you will always have talented people working with you. The workplace stress can sometimes build up over a period of time if not handled properly and this can, therefore, escalate into a violent situations.